Even the Toughest Questions Have an Answer.
Find Your Answers
At Northstar Campers, we take pride in serving as a resource for our customers and answering their questions. We invite you to browse through some of our frequently asked questions and if you do not find your answer please fill out the form on the right.
Which Pop-Up Camper Fits Which Truck?
2017 Northstar Pop Up Truck Camper/Truck Compatibility Sheet
Note: Different Brand/Model/Year Trucks have varying bed lengths, tail gate openings and bed rail heights, the use of a tape measure is highly recommended.
MC600/600SS Fits short or long bed Tacoma, Ranger, Frontier, Colorado, Canyon etc. with a wheel well width of 40" or larger.
TC700/700SS Fits long bed only versions of the above.
Note: The 600/700 series will not fit full size trucks.
TC650, 650SC Fits short bed or ultra short bed (5' 6" to 6' 10") full size 1/2 ton and larger trucks.
TC800, 850SC Fits short bed (6' 4" to 6' 10") or long bed (8') full size 1/2 ton and larger trucks.
950SC Fits long bed (8') full size 1/2 ton and larger trucks.
How can I find pricing, standard equipment etc. on a particular model ?
We post all of our pricing on the web site, just click on the desired camper to see the base retail price, then click on “FEATURES” to see what standard equipment is included in that price, then click on “ACCESSORIES” for additional options & accessories.
Your dealer can provide you with a final price including freight, any truck work, batteries and any other accessories you may need or desire.
What are the tie-down options for mounting any of your campers, hardwall or pop-up, to a truck?
There are only 2 brand name tiedown systems available: Torklift or HappiJac. Both are great products, they are just different.
Tiedowns are already mounted on the camper during manufacture. Either Torklift or HappiJac tiedowns will need to be installed on the truck before taking delivery.
Turnbuckles are what connect the camper tiedowns to the truck tiedowns.
What do the designations SC, TC, XB, MC, SS stand for?
MC Mini Camper.
TC Truck Camper.
SS Super Size. The 600SS and T700SS are 5.5" taller in the side wall than the MC600 and TC700.
SC Self Contained Interior toilet and shower.
XB Extra Bed Option # 29 Tip -Out Extra Bed
DSI Direct Spark Ignition Auto light on the water heater and furnace
LED Light Emitting Diode The latest bulb technology
What models of the pop-up truck campers would fit a compact truck?
600/700 Series, depending upon the truck bed length. Short beds will only accomodate the MC600/600SS.
Do you offer a cold weather package for your pop-up models?
Yes we do, option # 9. SUB ZERO PACKAGE consisting of Tri-Lam insulated tent, insulated dinette window and foil faced block foam wall insulation, only available during manufacture.
See further description and photos on Page 10 of the pop up brochure downloadable from our web site.
Is it OK to use a Northstar camper when it is off the truck?
Yes, the Northstar is designed to be used as a "base camp" off the truck. Be sure the jack feet are all on firm ground and the camper is lowered as close as possible to the ground. We recommend you carry 1-square-foot plywood pads to set under the jack feet when you’re off the grid. All Northstar campers are meant to be used or stored without the need for saw horses, cinder blocks etc.
Can I purchase a camper directly from Northstar?
While you are cordially invited to visit the factory to see how they are built (tours are available by appointment) Northstars are sold and serviced through our many dealers, not factory direct. There is a list of stocking dealers on our web site under " Worldwide Dealers". Please contact our Sales Manager, Billy Mackaill 602-524-7629 or [email protected], to arrange a factory tour, locate your closest dealer or a particular model.
To find a local dealer on our web site, click on “Resources” then “Dealers” insert your zip code or click on a yellow star.
Where can I find owners manual for various appliances such as a fridge, furnace, water heater etc.
Simply select manuals under the resources section on the Northstar Campers website.
What exactly is a "cassette" toilet?
The cassette part of the toilet refers to the holding tank. It pulls out and can be carried or rolled to any restroom or dump station to be emptied. The reservoir can be refilled with lake, stream or gray water to continue camping, you do not need to use your fresh water.
The cassette toilet is not connected to your fresh water system.
What is the function of the solar panel?
The function of the solar panel is to charge the on board 12v battery/batteries which in turn will then supply DC 12v power to various items in the camper, interior lights, furnace blower, 12v outlet, Fantastic Fan, water pump etc. The solar panel does not actually power anything, the batteries do that.
How do your campers store portable toilets?
All of our pop up campers that do not have the interior toilet have a enclosed storage space for a portable toilet, which is slid out to be used.
How do I use my boat lights and trailer lights for my TC 650?
There is a adaptor that we stock that allows you to plug 2 males into the 7-way of the truck. Most boat trailers have a 4-way flat unless the trailer has brakes, then you would need the adaptor plug We have plenty in stock if you wish to order one.
What size batteries do your pop up campers carry and where are they stored ?
The 600/700 series has an exterior compartment for a single group 24 battery.
In the TC650 through 950SC models (Except 650SC) all have an interior group 27 battery box already vented to the outside wall and have room for 2 batteries, deep cycle lead acid or AGMs (Absorbed Glass Mats)
The AGMs do not require a battery box.
Do you offer a pop-up slide-in truck camper with a tip out bedroom?
The tip out dinette bed ( XB-extra bed) is available in the 700SS, TC650, TC800, 850SC and 950SC. The TC800 bed is 70" in length, all the rest are 60". It is rated at 500 lbs capacity
Do you make a camper for flat-bed trucks?
Yes we do. The American Hero (9' long in the floor and 7' 10" wide) is for the full size flatbed trucks.
I love my camper, but wish I had the electric jacks. I am prewired for them. How hard are they to add? Will I be able to hit a button and all 4 raise and lower together?
If you have your camper pre-wired for the electric jacks, it is easy to add the electric motors and control brain to your camper. The cordless remote allows you to raise and lower all 4 jacks at once or individually to level the camper. If the camper is stored without the battery but plugged into 110 v the electric jacks will not work, the camper has to have a battery in place.
I removed the battery a long time ago. How do I hook it up again?
The white leads go to 12V(-) and the red and black connect to the 12V(+)
Will you build a custom camper ?
No, Northstar has to submit floor plans and be in code compliance with various federal agencies and numerous states allowing us to ship our product anywhere in the U.S.
Is there a noticeable difference in handling with a pop-up vs. a hardwall camper?
Yes, there is a noticeable difference, and it will depend on what you plan to use a truck for. The center of gravity is far lower along with less wind resistance, front and sides.
Do you offer larger refrigerators for the 850 SC?
The 850SC is standard with a 3.7 cubic foot 3 way (Propane, 110 v, 12v ) refrigerator which is the largest it can accommodate as we are restricted by the camper side wall height. The 8501 Dometic also has an industry first removable freezer, which pops out quickly in case you want to stand up taller items inside the fridge. The curved fridge door does store half gallon milk and juice cartons.
Is Northstar Campers the same as R.C. Willett Company, Inc.?
Yes, it is. The Willett family has been manufacturing truck campers since 1955 and has been selling them to dealers since 1961.
What is the best way to support my 850SC when it is off the truck?
Lower the camper as close as possible to the ground, level and leave. There is no need for any additional support unlike certain other brands.
Where can I find info on tie downs, tie down procedures and turnbuckles?
You can look at the websites www.torklift.com or www.happijac.com to see the two ways to tie down a camper. We also have some photos in our pdf brochure on our home page.The tiedowns will need to be installed on the truck, they are already built into the camper, the turnbuckles are the items that go between the tiedown sytems.
Do you have any plans for a pop-up unit with a full height door?
We were one of the first manufacturers to have a full walk through door in our poptops. It was dropped from our lineup in the mid 1980s. We found that the short door had too many advantages over the full height door to keep it as an option. The shorter 53" high door offers much more strength to the camper. All our campers are made to use off the truck. We wouldn't be able to say that with the full door. The shorter door comes with a screen door not available on the full door. The air and water infiltration the full door gets through the horizontal hinges and vinyl enclosure contacts is a concern and the added maintence for the full door over the shorter door is the reasons we no longer offer it.
Do I have to remove my tailgate (with camera) when the camper is installed ?
The majority of the time the answer would be no and we do not rcommend doing so.
Most customers ask this question as their camera is located in the tailgate, the solution is either to remove the camera from the tailgate or purchase another OEM camera and reposition in the receiver area.
Can people travel in the camper when in motion ?
Laws vary from state to state but apart from the legality side of the question, it is not recommended as
there are no seat belts in the campers.
What is the center of gravity on a camper?
The COG is the balance point of a camper measured from the camper front wall going backwards towards the rear of the camper. The COG is measured on our stanard build campers with no water, propane, battery, options or accessories.